EP 276 – Jesse Frye – The Legal Client Experience: Building Trust and Loyalty

Jesse Frye is a Legal Industry CMO and Client Experience Advisor.

Jesse is a business coach and advisor who helps small and medium-sized law firms achieve their growth goals, overcome barriers that get in the way, and build the suitable systems, people, and finances in place for a sustainable law firm.

His specialties include marketing, business operations, systems and processes, and productivity. The type of firms he has worked with include Family Law, Immigration, Business, Land Use, Commercial & Residential Real Estate, Estate Planning + Trust, Civil Litigation, Personal Injury, Criminal Defense, Bankruptcy.

​​The Law Firm Mentor, LLC provides business coaching to help solo and small law firm owners stop the chaos and get to a level of efficiency that will give them a dramatically more successful firm as well as a life with more free time.

Connect with Jesse on LinkedInhttps://www.linkedin.com/in/jessejohnathanfrye/

Visit Law Firm Mentor, LLChttps://lawfirmmentor.net/

Jesse’s PodcastNextGen Legal Leaders Podcast

On This Episode, We Discuss…

  • The Importance of Client Experience for Law Firms
  • Establishing Your ‘Ideal Avatar’
  • Strategies for Optimizing Communication with Clients
  • Building a Robust Referral Network