EP 90 – Joey Coleman – Never Lose a Client Again – The Distinction Between Customer Experience and Customer Service
Joey Coleman is a former criminal defense attorney and author of “Never Lose Another Customer Again: Turn Any Sale into a Lifelong Loyalty in 100 Days”. Joey has since been helping organizations retain their customers and is now a full-time speaker, writer, and consultant on customer experience. To learn more about Joey and his […]
EP 92 – Eric Bersano – Is Mass Torts Right for You and Your Firm?
Eric Bersano is the Vice President of Business Development at Market My Market. Eric has been in the legal marketing industry for quite some time and focused specifically on mass torts for the past 10 years. If you would like to reach out to Eric with any additional questions, please email him at eric@marketmymarket.com […]
Ep 107 – Ali Katz- Think Like An Entrepreneur, Not Just A Lawyer
Ali Katz is the CEO of New Law Business Model, a relational lawyer, entrepreneur, founder, matriarch, and new economy personal finance expert. On This Episode, We Discuss… Transforming the legal industry by taking risks Thinking outside the traditional service packages.
EP 121 – Stephen Barth – Hospitality Law 101
Stephen Barth, the author of Hospitality Law and Intelligent Emotions, is an attorney, and the founder of HospitalityLawyer.com. For more information, visit Stephen’s personal website here: https://stephenbarth.com/ HospitalityLawyer.com is a worldwide network of attorneys that focus on hospitality, travel, and tourism issues. A marketing conduit for suppliers of legal, safety, and security solutions to […]
EP 126 – Trevor Ewen – Finding Out if Your Firm Needs a Custom Software Solution
Trevor Ewen is the CEO of the Southport Technology Group, a custom software development firm. STG targets decent-size businesses that are tech-enabled with a fair amount of technology throughout their business, but not their primary focus. On This Episode, We Discuss… Finding the Need for Custom Software in Your Firm Making Customer Development Easier […]