EP 90 – Joey Coleman – Never Lose a Client Again – The Distinction Between Customer Experience and Customer Service
Joey Coleman is a former criminal defense attorney and author of “Never Lose Another Customer Again: Turn Any Sale into a Lifelong Loyalty in 100 Days”. Joey has since been helping organizations retain their customers and is now a full-time speaker, writer, and consultant on customer experience. To learn more about Joey and his […]
EP 92 – Eric Bersano – Is Mass Torts Right for You and Your Firm?
Eric Bersano is the Vice President of Business Development at Market My Market. Eric has been in the legal marketing industry for quite some time and focused specifically on mass torts for the past 10 years. If you would like to reach out to Eric with any additional questions, please email him at eric@marketmymarket.com […]
EP 102 – Chase Williams and Ryan Klein – Insight on Podcasting and Discussing 100 Episodes and Beyond
Podcast co-hosts, Chase and Ryan, are back for a special episode to discuss the first 100 episodes of the Legal Mastermind Podcast and how they got to this point. If you have any questions, please reach out to chase@marketmymarket.com or ryan@marketmymarket.com. On This Episode, We Discuss … • Establishing Your Why of the Podcast• […]
EP 105 – Elizabeth Franklin-Best – White Collar Crimes & Cryptocurrency
Elizabeth Franklin-Best is the Owner and Criminal Defense Attorney at Elizabeth Franklin-Best, P.C. She has been in the legal industry for the past 20 years and began looking for more interesting cases recently. Her practice now focuses on more sophisticated financial crimes such as white-collar crime, federal post conviction, federal criminal defense. Elizabeth’s firm […]
Ep 106 – Cathy Miron – Malware & Cybersecurity
Cathy Miron is an expert in securing business data. Miron is the President and CEO of eSilo, a company that provides solutions backed by technical support. eSilo believes that every small business owner deserves to have their vital information protected and secure. Miron specializes in data protection, cybersecurity, and digital transformation and has written […]
Ep 107 – Ali Katz- Think Like An Entrepreneur, Not Just A Lawyer
Ali Katz is the CEO of New Law Business Model, a relational lawyer, entrepreneur, founder, matriarch, and new economy personal finance expert. On This Episode, We Discuss… Transforming the legal industry by taking risks Thinking outside the traditional service packages.
EP 108 – Lisa Gonzalez – What The Heck is EOS?
Running your business on EOS can change your life. Lisa implemented EOS and experienced the benefits for her business and now is a full-time EOS implementer. Before becoming a Professional EOS Implementer, Lisa was a business lawyer, specializing in employment defense law. Two decades ago, she joined her family’s business, a remodeling company. The […]
EP 110 – Sachin Bakhai – Top KPIs Every Law Firm Should Be Tracking
Sachin Bakhai is the Founder and CEO of LawKPIs, a company that assists in helping law firms grow, be more profitable, increase billable utilization, and focus on their best-fit clients. Visit LawKPIs here: https://www.lawkpis.com/ On This Episode, We Discuss… Top KPIs Every Law Firm Should be Tracking Best Practices Helping Law Firms in Need […]
EP 111 – Janet Falk – How Media Strategy Should be Part of Litigation Strategy
Janet Falk is the Founder and Chief Strategist at Falk Communications and Research. Check out Janet’s company here: https://janetlfalk.com/ On This Episode, We Discuss… How to come up with talking points with reporters Prepare to announce the case when you represent the plaintiff Prepare to defend your client Be aware of the Rules of […]
EP 112 – John Reed – Building a Profitable Law Practice Without Selling Yourself
John Reed is Rain BDM’s founder and chief relationship builder. With a unique background in law, marketing, and sales, he utilizes his particular set of skills to help our clients distinguish themselves from the competition and differentiate themselves in the legal marketplace. John is a frequent speaker and writer on legal marketing and client […]
EP 113 – Best of Legal Mastermind Podcast Vol 1
This week’s show of the Legal Mastermind Podcast is the Best of Legal Mastermind Podcast Vol 1 featuring guests: John Warrillow, Tangi Carter, Joey Coleman, Kwame Christian, and Michael Gerber! On This Episode, We Discuss… Recognizing Social Injustice and What Constitutes Action. Having an Interest in Selling Your Practice Correlation in Quality of Clients and […]
EP 114 – Best Of Legal Mastermind Podcast Vol 2
This week’s show is the Legal Mastermind Podcast’s Vol 2 featuring guests: Michael Mogill, Harlan Schillinger, Ken Hardison, Elsie Buie, and Mike Morse. On This Episode, We Discuss… investing in Social Media can Benefit Your Firm Using Zoom and Other Virtual Meeting Spaces During COVID-19 Giving Value in What You Do Importance of Approachability as […]